Sheraton Grand Panama

The amenities are amazing, as well as the food offerings. Senor Gaitan, at the reservation desk. He gets things done and is completely empathetic to the guests needs. We went to the front reservation desk 3 times to get our closet door fixed. It was on the third trip that we met Mr. Gaitan and he sent somebody up, I didn’t get his name. He did a very good job even when he had to come back up because he needed another part. He made sure the closet door worked well not just for us, but for future guest as well.

Breakfast was very good with lots of choices; however, some hash browns would've been nice. The checkin & breakfast staff were amazing! Good location for my needs.

The staff was friendly and helpful. The facilities are great. Daily buffet breakfast had many offerings and was delicious. The room was comfortable and a great size. Location was good.

Staff at Check in, Room Service, Breakfast, Room Comfort, Clean Room